Activity File – Creation Error
When creating the DEX Activity File, you may receive an error for particular records. Instructions Step 1. Log into your...
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Client Compliance Report
When creating a DEX upload report, it is important to first run the DSS Client Compliance report. This report will... -
Client SLK errors
If you receive an SLK error from the Client Compliance report, or from the DEX Portal, the Client record must... -
Create a DEX Activity Report
Once the data for DEX Clients and activities has been recorded, the DEX Activity Report can be created. DEX requires... -
Create a DEX Activity report – SCORE via Community CI
Once the data for DEX Clients and activities has been recorded, the DEX Activity Report can be created. DEX requires... -
Data Exchange Overview
Organisations receiving funding and need to submit regular activity reports to the online reporting portal known as the Data Exchange... -
DEX Error – A client must be recorded against the case
DEX Portal File Processing returns the following error: Error A client must be recorded against the case. Please enter the... -
DEX Error – Address details are invalid
DEX Portal File Processing returns the following error: Error Address details are invalid. Please ensure the address details are correct... -
DEX Error – Cannot detach clients
DEX Portal File Processing returns the following error: Error Cannot detach clients from a case until the clients have been... -
DEX Error – Client ID or Case ID not found
DEX Portal File Processing returns the following error: Error ClientId xxxxxx not found OR CaseId xxxxxx not found Cause These...