Community CI is an outcomes management software solution used to create outcome surveys, collect data from practitioners and clients and provide outcomes analysis. Community CI is offered as an outcomes data collection tool integrated with Community Data Solutions CRM.
Once your Assessment templates, Outcomes, Measures and other configuration items are set up, you are able to record assessments from within the session record on your CRM database.
Assessment Intake Methods
There are 4 assessment intake methods. The table below lists each method, its purpose and recommended usage:
|Intake Method||Purpose||Recommended Usage|
|Practitioner||Observation Assessment||Suitable for observation outcome instruments such as SCORE|
|Client via Email||Send the client an email with a link to an online assessment||Suitable for clients who prefer to communicate with practitioner via Email|
|Client via SMS||Send the client SMS message with a link to an assessment||Suitable for clients who prefer to communicate with practitioner by SMS message|
|Client via Kiosk||Enable client Kiosk access and places a draft assessment in their Kiosk account||Suitable for clients attending face to face meetings|
For more information on Community CI, please refer to: