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  • Record level access permission (RLAP)

    Some organisations require a more granular level of security across their client records. The Record Level Access Permission (RLAP) feature...
  • Assign a record to a user

    The Assigning Records to Users feature allows you to allocate records to specific users of the database to indicate their responsibility and/or...
  • Create a Settlement Services record

    The CRM database Settlement Services functionality is tailored to each organisation.  Your Settlement Services pages may have a slightly different...
  • PSP – How to create an Individual record

    In your CRM database you create an Individual Record to keep information relating to an Individual for out-of-home care (OOHC)....
  • RLAP Module Configuration

    The Record Level Access Permission (RLAP) feature allows restricting records in the system to be only visible to certain users...
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