Organisations delivering Family Preservation services in NSW (including IFP, IFBS, FFT-CW and MST- CANĀ®) are required by the Department of Communities and Justice (DCJ) to submit data via the InfoShare Portal on a quarterly basis.
CDS customers can opt to streamline their InfoShare reporting obligations through the addition of custom fields and installation of 4 BI Reports
- InfoShare Groups v1.0 Report
- InfoShare Clients Active v1.1. Report
- InfoShare Referrals Active Cases v1.0 Report
- InfoShare Services v1.0 Report
Each report corresponds to a tab/sheet on the InfoShare template.
The Instructions below will guide you through how to use the CDS BI reports when you need to report your family preservation work to DCJ.
Instructions
A copy of the InfoShare template can be accessed via the Download button at the bottom of this article or sourced directly from the InfoShare Portal.
DCJ have control over template changes, so it is wise to check the file in the template link below is the current DCJ template.
Pictured is the first sheet of the InfoShare template used for reporting.

Note:
There is no single corresponding BI Report for the Organisation tab/sheet.
You are required to directly type in your organisation name and ABN.
Downloading InfoShare BI reports from CDS
Step 1. Search for the InfoShare BI Reports directly from CDS
- Dashboard > Community BI Reports
- Search Name: ‘InfoShare’
Tip:
InfoShare Reports are commonly released to the CDS 'Manager' Role only; access can be broadened to other roles e.g. 'Family Preservation - Coordinator' if necessary. Refer to Community BI Reports - edit report permissions

Step 2. Export each report as CSV
- Open each report one at a time
- Check the date parameter relative dates are set by default
Tip:
Refer to article Community BI Reports - report view filtering
- Export as CSV

Step 3. Populate template with CDS data
- Open each CSV file in Excel
- Copy each report (via copy from the CSV file and paste) to the corresponding sheet in the template
- Check Household Composition values.
If any records are “Homeless/no household” you will need to change your data and rerun the report. - Check Disability Type values.
If any records are “Not Stated/Inadequately described” you will need to fix your data and rerun the report. - Add your Organisation name and ABN on the first sheet (Organisation)
- Save (using an appropriate name) the template file in a location that you can retrieve.
Upload file to InfoShare
Step 4. Submit to InfoShare
- Login to InfoShare
- Upload the file.
TIP:
You will need to be an InfoShare 'Organisation Administrator' to submit the CDS reports via the template to InfoShare.
Access to the InfoShare Platform is provided by DCJ, InfoShare Platform and access enquiries are outside of the CDS remit and should be directed to infoShare@dcj.nsw.gov.au
Reach out to your CDS account manager if you are interested in finding out more about streamlining InfoShare reporting at your organisation or if you need other reporting assistance.
Further Information
For further information, refer to the following articles:
Community BI Reports – searching for a report