CommunityBI Reports – report view filtering

CommunityBI is a Business Intelligence Reporting system.
CommunityBI is offered as a data visualisation tool integrated with Community Data Solutions CRM.

For our customers there are different versions of CommunityBI available.  What you have as a user is dependant on what your organization has selected to use.  

  • CommunityBI – Dedicated
  • CommunityBI – Light

In your Community Data Solutions CRM Database by default CommunityBI – Light is available to all customers.  

CommunityBI – Dedicated

For help on the CommunityBI dedicated version, go to the Community BI Knowledge Base


Step 1.   Log into your CRM database (refer to Logging On for further information).

Step 2.   At the top left of your screen Click on Dashboard then click on Community BI Reports

If you don't have the role (permission) listed for the report, you won't be able to view the report.  
Talk to your database manager about getting the role (permission) you need to view a report.

Managers will see all reports and can edit as needed.

Step 3.   The Community BI Report page is displayed, listing any reports/dashboards that you have permission to view.

Click on the name of the report that you want to view.

What you see in the screenshot below may not be what you see in your CRM Database.
Your organisation may have arranged to have different CommunityBI Reports available.

Step 4.   The report or dashboard will appear.

On the left hand side of the report, any filters will be displayed

Step 5.   Make any required changes to the filters as needed

e.g. Change the required date range

Filter using relative dates this means you are not set to specific dates but the report will filter relative to the date it is run.
Example below:
MONTH-6 = six months
MONTH-1 = last month
Filter using fixed dates this means you are filtering a report for specific dates.
Example below:

Step 6. Click Apply Filter

The report/dashboard will be updated with the new filters you entered.

Further Information

For further information, refer to the following articles:

Updated on June 7, 2022

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