DEX Error – A client must be recorded against the case DEX Portal File Processing returns the following error: Error A client must be recorded against the case. Please enter the...
Client SLK errors If you receive an SLK error from the Client Compliance report, or from the DEX Portal, the Client record must...
DEX Error – Client Information DEX Reporting requires certain client data to always be contained in the upload file. Other data may not be mandatory...
Merge Duplicate Client Records The Client record contains all information for a particular client. This includes personal information and a history of interactions with...
Create Client Activity Record The Client record contains all information for a particular client. This includes personal information and a history of interactions with...
Create Client History Record The History sub-panel allows you add general notes and documents related to your client’s case history. Instructions Step 1....
Emergency Relief Client Summary The Emergency Relief Client Summary report provides a snapshot of the emergency relief history for any given client. This information is...
Financial Counselling Client Exit At some point, a client may choose to end a Financial Counselling case or cease their relationship with your agency. ...
Add a Dependent or Other Household Member The Dependents sub-panel allows you to list individuals related to the client (e.g. children) as dependents. Some organisations have opted to name this...
Create a CHSP Client/Carer The Client record contains all information for a particular client. This includes personal information and a history of interactions with...