DEX Error – The case is locked and cannot be changed as the program activity has ended
DEX Portal File Processing returns the following error: Error The case is locked and cannot be changed as the program...
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Client SLK errors
If you receive an SLK error from the Client Compliance report, or from the DEX Portal, the Client record must... -
DEX Error – Client Information
DEX Reporting requires certain client data to always be contained in the upload file. Other data may not be mandatory... -
Outlets and Activities File
When initialising or updating the DEX Reporting functionality in your database, you may need to provide your DEX Outlet and... -
DSS SCORE Data Entry
SCORE stands for Standard Client/Community Outcomes Reporting. It forms part of the Data Exchange Partnership Approach. There are four different... -
DSS SCORE Assessment for an Individual
SCORE assessments must always be related to a particular session or activity. DSS provides 3 individual assessment domains for one-on-one... -
Why are the results for my DSS Export different to my Session search?
If you filter your sessions results by site, there is a chance that you will see a different number of... -
DEX Error – End date is invalid. Date must be before today (dd/mm/yyyy)
DEX Portal File Processing returns the following error: Error End date is invalid. Date must be before today (11/10/2018) Cause... -
DEX Error – Session date dd/mm/yyyy cannot be after the Case end date dd/mm/yyyy.
DEX Portal File Processing returns the following error: Error Session date dd/mm/yyyy cannot be after the Case end date dd/mm/yyyy.... -
DEX Error – Field value is outside the acceptable range (0-999)
DEX Portal File Processing returns the following error: Error Field value is outside the acceptable range (0-999). Check unidentified attendance...