Why can’t I see this module? Community Data Solutions has worked with your organisation to set up several categories of user permissions. Depending on which roles...
Why can’t I see a tab/module? There are a number of reasons that you may not be able to view particular tabs/modules. Option 1 You have...
Record level access permission (RLAP) Some organisations require a more granular level of security across their client records. The Record Level Access Permission (RLAP) feature...
Secure File Transfers Permissions As part of your engagement with clients, there are documents, forms or other files you may need to provide to...
How can I Delete a Record? This Article will assist you on how to use the Delete Action Tool in your CRM database, the Delete Action...
CommunityBI Reports – edit report permissions Community BI is a Business Intelligence Reporting system. Community BI is offered as a data visualisation tool integrated with Community...
Edit User Permissions The Community Data Solutions CRM system allows users with the manager role to manage the users of the database and...
Add a User to a Team The Record Level Access Permission (RLAP) feature allows restricting records in the system to be only visible to certain users...
Remove a User from a Team The Record Level Access Permission (RLAP) feature allows restricting records in the system to be only visible to certain users...
Create a Team The Teams module allows you to apply Record Level Access Permission (RLAP) feature allows restricting records in the system to...