Community BI is a Business Intelligence Reporting system.
Community BI is offered as a data visualisation tool integrated with Community Data Solutions CRM.
For our customers there are different versions of Community BI available. What you have as a user is dependant on what your organization has selected to use.
- Community BI – Dedicated
- Community BI – Light
In your Community Data Solutions CRM Database by default Community BI – Light is available to all customers.
Community BI – Dedicated
For help on the Community BI dedicated version, go to the Community BI Knowledge Base https://communityds.com.au/communitybi
Instructions
Step 1. Log into your CRM database (refer to Logging On for further information).
Step 2. At the top left of your screen
Click on Dashboard then click on Community BI Reports
Tip: If you don't have the role (permission) listed for the report, you won't be able to view the report. Talk to your database manager about getting the role (permission) you need to view a report. Managers will see all reports and can edit as needed.
Step 3. The Community BI Report page is displayed listing any reports/dashboards
Tip: What you see in the screenshot below may not be what you see in your CRM Database. Your organisation may have arranged to have different CommunityBI Reports available.
Step 4. At the top left hand side of the report listing screen
Click on the Advanced Search tab
Step 5. Decide what to use as a search criteria
Make your selections from the search criteria
Step 6. Saving your search
Type in “Search Save as” the name you want to use for the saved search
Click “Save” to save the search
Tip: When saving a search it is only available for the user who saves it. Other users won't be able to see it as a saved search.
Step 7. Viewing your saved search
In Saved Searches select from the drop down list for the search you have saved
This will automatically run the search
Step 8. Deleting or Updating your saved search
With your saved search active
Click on “Delete” to delete your saved search
or
Change the search criteria and click on “Update” to update your saved search
Tip: How do you know your saved search is active. You will see the name of the search under the update and delete buttons
Further Information
For further information, refer to the following articles:
- What is Community BI?
- CommunityBI Reports – view a report
- CommunityBI Reports – searching for a report
- CommunityBI Reports – saving a report search
- CommunityBI Reports – edit report permissions
- CommunityBI Reports – edit report purpose
- CommunityBI Reports – change a report search status
- CommunityBI Reports – creating report search category
- CommunityBI Reports – exporting a report
- CommunityBI Reports – report view filtering