DEX Portal File Processing returns the following error:
Error
- Invalid SLK. SLK must meet the department’s SLK generation rules.
Cause
The Client’s SLK is invalid
This may be caused if the client record was imported incorrectly, or changed since the last reporting period.
Action
Locate the Client record in your database.
Edit the record.
Click the Save and Regenerate SLK button.
Note - only users with the Manager or DSS Portal Manager roles have access to this button. If you cannot see the button, please refer to your manager or CDS Support.
Next Steps
- Generate a new DEX Activity Report
- Upload to the DEX Portal