DEX Error – Topic cannot be sent for this Activity

DEX Portal File Processing returns the following error:

Error

Topic cannot be sent for this activity.

Cause

A session has been created under a funding source which does not require a topic selection (e.g. NDIS Appeals)

Any session using this funding source must NOT have a topic selected.

Action

Find the Session IDs from the error file.

Review the session record.

Remove the selected Topic from the session

Recreate the XML file and upload to DEX.

Next Steps

Updated on February 12, 2020

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