Edit a Locality

Localities are configured in your database to make entering addresses easier.

A Locality record allows you to link a suburb to the correct postcode and state.

When your database is initially configured you will have the approved Australia Post list of localities. Depending on database permissions, you may also be able to edit localities as required.

Depending on your database configuration, you may also see other information saved to your locality record, including council area, region or other notes.


Step 1. Log into your CRM database (refer to Logging On for further information).


Step 2.  Click the Locality link in the top menu

The current list of localities is displayed
Locality List


Step 3. Search for the required locality to edit

Search Locality


Step 4. Select the required locality

The locality details page is displayed

Locality Details


Step 5. Click the Edit button

The Edit page is displayed

Edit locality

Tip: Your database may be configured with different 
optional and mandatory fields.
Generally you will only need the Suburb, State and Post Code 
to save a record.



Step 6. Edit the record as required
Updated Locality Record


Step 7. Click save

The locality record is saved

Updated record

Any records currently linked to the updated locality will reflect the new information. If you need to existing records to remain as they are, you will need to add a new Locality record rather than update the existing one.
The locality is now available to select in address fields.

Locality List

Further Information


Updated on August 15, 2018

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