DEX Error – Fees charged is mandatory for this activity

DEX Portal File Processing returns the following error:

Error

Fees charged is mandatory for this activity.

Cause

A session has been created under a funding source which requires fees charged to be recorded (e.g. CHSP/HACC)

Any session using this funding source must have fees charged recorded.

Tip: If fees were not charged, enter 0 

Action

Find the Session IDs from the error file.

Review the session record.

Enter 0 (or another amount) on the session.

Recreate the XML file and upload to DEX.

Next Steps

Updated on February 12, 2020

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