Family Support Overview The CRM database Family Support functionality is tailored to each organisation. Although each installation may differ slightly, the following information...
Create a Family Support Case The Family Support functionality provides holistic case management for children, adults and household members by linking their client records, individual...
Add a Household Member Household members can be added to a Family Support case. This allows significant adults in the broader household to be...
Create a Child Client Record Family Support cases contain multiple members, including adults, children and other household members. There are two methods for adding a...
Family Support Statistics Report The Family Support Statistics Report provides a range of statistics to help you better manage your organisation’s services Instructions Step 1. Select Reports from...
Create a Family Support Session Family Support session activities are raised against a Family Support Case until the case is closed. Family Support functionality provides...
Create a Family Support Regular Attendee Family Support session activities are raised against a Family Support Case until the case is closed. Family Support functionality provides...
Withdrawn Field The Withdrawn field on the Regular Attendee record allows you to exclude Regular Attendees from the Nominated Attendees multiselect on...
Saving a Search Every list in your CRM database is searchable. While each list contains slightly different information, the searching functionality is common...