Getting Started
Welcome to your CRM Database
Your Database Your CRM database has been built to assist you in providing service to your customers. It will allow...
Getting Help
The Community Data Solutions team worked with various members of your organisation to scope, design and deliver your CRM system....
Using the Knowledge Base
This Knowledge Base has been created to help you find answers to questions that arise while using your Community Data...
Log On
Community Data Solutions has provided your organisation with a web address to access the system. Entering this address into a...
Search
Every list in your CRM database is searchable. While each list contains slightly different information, the searching functionality is common...
Dashboard
Upon logging into the system, the home screen will be visible. The details presented may vary somewhat to that shown...
Dashlets
Smaller, floating windows shown on the main screen are called Dashlets. The Dashlets show below are My Personal Counselling, My...
Add a Dashlet
Smaller, floating windows shown on the main screen are called Dashlets. Additional dashlets can be added as required. Instructions Step...
Move a Dashlet
Smaller, floating windows shown on the main screen are called Dashlets. Dashlets can be moved around the homepage to the...
Edit a Dashlet
Smaller, floating windows shown on the main screen are called Dashlets. Dashlets can be edited to alter how they display...