Create Claim Report – Errors As part of NDIS, your agency will deliver activities to NDIA funded clients and report on these to the NDIA....
Generate Invoice – Errors When generating Invoices for Support Activity Claims, you may receive some errors. Invoices are generated once NDIS claims have been...
Why has my NDIS claim file errored? There are a number of reasons why a claim file may error. These include: No NDIS number for an NDIS...
Activity File – Creation Error When creating the DEX Activity File, you may receive an error for particular records. Instructions Step 1. Log into your...
DEX Portal Report Upload Errors When a bulk XML upload file is processed by the Data Exchange (DEX), you may receive errors. Errors may occur...
DEX Error – Multiple scores provided for domain xxxxxx DEX Portal File Processing returns the following error: Error Multiple Scores provided for domain xxxxxx. Cause A duplicate assessment has...
DEX Error – Cannot detach clients DEX Portal File Processing returns the following error: Error Cannot detach clients from a case until the clients have been...
DEX Error – Outlet Activity ID cannot be updated DEX Portal File Processing returns the following error: Error Outlet Activity ID cannot be updated as the case has sessions...
DEX Error – Session has invalid child element CaseId DEX Portal File Processing returns the following error: Error The element ‘Session’ has invalid child element ‘CaseId’. List of possible...
DEX Error – Income Frequency and Approximate Gross Income DEX Portal File Processing returns the following error: Error Income frequency is a required field when the Approximate gross income...