DEX Error – Service Type Id does not exist or you do not have access to it

DEX Portal File Processing returns the following error:

Error

Service Type Id xx does not exist or you do not have access to it.

Cause

The Funding Source has expired in the DEX Portal

or

Service ID is incorrect

Action

Log into your DEX Portal

Extend the end date of the funding source

Wait for the change to be approved by DSS

or

Provide your Organisation data file to CDS to correct any incorrect service IDs

Next Steps

Updated on November 12, 2021

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