The CRM database Family Preservation functionality is tailored to each organisation. Although each installation may differ slightly, the following information will generally be included: Client – the client the case relates to Case – the individual case information (a client may have more than one case) Regular Attendee – Clients or Children added…
The Out of Home Care – Placement Payment Report creates a report containing details of placements for the purposes of payment to the Carer Household. OOHC – Placement Payment Report The Out of Home Care – Placement Payment Report creates a .csv file containing details of placements combined with your approved Carer Pay Rates…
The Out of Home Care – Referral Placement List provides a statistical report outlining referrals and placements for the specified date range. OOHC – Referral Placement List The Out of Home Care – Referral Placement List provides a report for the specified period consisting of 2 tables: Referrals and Children Child Aboriginal / Torres…
The Out of Home Care – Carer List provides a listing of all Active Carer Households outlining current availability. Instructions The Out of Home Care – Carer List provides a listing of all Active Carer Households and includes data relating to: Carer Details Availability Approved for Current placements Special considerations Step 1. Log into…
The Out of Home Care – Carer Contacts Notes lists all Carer Contact records for the specified date range. Instructions Grouped by Carer Household, the following data is displayed Date of contact Hours Contact Type Staff Notes Step 1. Log into your CRM database (refer to Logging On for further information). Step…
The Out of Home Care – Statistics Report was originally built to meet various funding body reporting requirements. The report also contains additional information to help you better manage your organisation’s services. Instructions Step 1. Log into your CRM database (refer to Logging On for further information). Step 2. Select Report button from the…
Now that you are familiar with the 3 main record types within the OOHC Module you may want to refer to the below ‘Cheat Sheet’ which succinctly ties the concepts together in a single page document. Further Information For further information, please refer to the following articles: Out of…
A Child Referral accompanies a child coming into care – it contains important handover information for your agency. Instructions On the assumption that a Child has been created, you are now able to create a Referral which is the precursor to the actual placement. Step 1. Log into your…
The Child/Young Person record holds all information relating to children in care and optionally their siblings. Instructions Step 1. Log into your CRM database (refer to Logging On for further information). Step 2. Select Children from the top menu You should perform a search to ensure the Child records does…
The Carer Household record holds all the relevant information from Enquiry through to Authorisation, and the ongoing activity associated with managing an Active Carer Household. Instructions Step 1. Log into your CRM database (refer to Logging On for further information). Step 2. Select Carer Household from the top menu…