Enquiries Statistics Report

The Enquiries Statistics Report provides a breakdown of enquiries by requested services, referred services, demographics and the main focus of enquiry.

Instructions

Step 1. Select Reports on the top Menu

Step 2. From the Report drop-down menu, select Enquiries – Statistics

Enquiries Statistics report

Step 3. Populate the Report input parameter fields as required (Site, Start Date, End Date, Enquiry Service Provided)

If you do not select any parameters, all records will be returned

Enquiries Statistics Report Parameters

Step 4. Click Run Report

Run Enquiries Statistics Report

Once the report has completed processing, click the ‘Click Here to Download’  link

Download Report

The Report will display in your browser, or open with your PDF viewer, depending on your computer’s settings.

The Enquiries – Statistics report is displayed.

Enquiries Statistics Report

The Report lists the following information:

  • Summary Table
    • Total enquiries
    • Total Contact hours
    • Average Contact hours
    • Total worker travel hours
    • Average worker travel hours
  • Breakdown of Enquiries by Requested Services (one or more per enquiry)
    • Table and graph of count of enquiries
  • Breakdown of Enquiries by Services Provided (one or more per enquiry)
    • Table and graph of count of enquiries
  • Breakdown of Enquiries by Enquiry Type
    • Table and graph of count of enquiries
  • Breakdown of Enquiries by Referral Source
    • Table and graph of count of enquiries
  • Breakdown of Enquiries by Presenting Issues (one or more issue per enquiry)
    • Table and graph of count of enquiries
  • Breakdown of Enquiries by Incoming Referral
    • Table and graph of count of enquiries

Further information

For further information, refer to the following articles:

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