Review Submitted Payment Requests

The National Disability Insurance Scheme functionality has been designed to keep track of NDIS data for clients and assist in reporting this data to the NDIA portal.

Periodically, you will need to submit claims to the NDIA for reimbursement.

It is recommended to send claims through on a weekly basis.

Once a Claims Report has been uploaded to the NDIS myplace Provider Portal.



Step 1. Generate the Claims Report following the instructions in the NDIS – Create Claim Report article.


Step 2.  Upload the file to your myplace Provider Portal following the instructions in the NDIS – Submit Payment Request article.


Step 3. Select the Payment Request Tile

payment request tile


Step 4.  Select View Payment Request option

view payment request


Step 5. From the search dropdown list, select Uploaded Bulk Payment file option

Uploaded bulk payment request


Step 6. If required, enter search criteria such as Payment Request Number or Submitted Date

Search criteria


Step 7.  Select the payment request number of the required file from the search results

Search results



Step 8. Check the status on the Payment Request details

payment request details


Tip - it may take up to 24 hours for requests 
to be processed.


Further Instructions

For further information, refer to the following articles:


Updated on May 8, 2018

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