DEX Error – The case is locked and cannot be changed as the program activity has ended
DEX Portal File Processing returns the following error: Error The case is locked and cannot be changed as the program...
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DEX Error – Service Type Id does not exist or you do not have access to it
DEX Portal File Processing returns the following error: Error Service Type Id xx does not exist or you do not... -
DEX Error – The session cannot be changed as it is outside of the data reporting period
DEX Portal File Processing returns the following error: Error The session cannot be changed as it is outside of the... -
DEX Error – A client must be recorded against the case
DEX Portal File Processing returns the following error: Error A client must be recorded against the case. Please enter the... -
DEX Portal Report Errors
When uploading a bulk XML upload to the Data Exchange (DEX), you may receive errors. Errors may occur due to... -
DEX Error – Session Date is outside the data entry reporting period
DEX Portal File Processing returns the following error: Error Session Date dd/mm/yyyy is outside the data entry reporting period. Session... -
DEX Error – The element Session has invalid child element
DEX Portal File Processing returns the following error: Error The element ‘Session’ has invalid child element ‘TotalNumberofUnidentifiedClients’. List of possible... -
DEX Error – Month and Year of first arrival
DEX Portal File Processing returns the following error: Error Month and Year of first arrival in Australia must be greater... -
DEX Error – Address details are invalid
DEX Portal File Processing returns the following error: Error Address details are invalid. Please ensure the address details are correct... -
DEX Error – Client ID or Case ID not found
DEX Portal File Processing returns the following error: Error ClientId xxxxxx not found OR CaseId xxxxxx not found Cause These...