Some organisations may have volunteers or casual users who do not require daily access to the database.
Light users are a suitable, cost-effective alternative to provide access to these users.
Light users are charged at a reduced rate, however they have a quota which limits the number of days a quarter they can access the database.
The a quota for a Light User is 12 days (calendar whole days) per quarter to access the database. By default, Light Users have access 1 day per week (in a 4 week month).
If a Light User exceeds their quota they will be denied access to the database
Tip: You could extend the access by doing one of the following If you just need the Light User to have access for extra days this month
- You could change the Light User from a Light User to a Full User and leave them like that for the rest of the month, this would incur a charge the same as what you would get charged for a Full User for the month. At the end of the month to ensure you don't get charged for the User as a Full User for the next and following months, you will need to change them back to a Light User Note: that CDS won't be responsible for changing the user back to a light user this is something you will need to do but you could contact our support team to help you do this.
- Change the Light User to a Full User and you will be charged the standard fee of a Full User per quarter for that user.
If not sure what you should do contact our support team via email on email@example.com and we can talk about options for Light Users who have exceeded their quota
For information on how to create a Light User, refer to the following article: