Create a Tenancy Casefile
Tenancy Management functionality tracks all Tenancy Counselling services provided to and associated with, clients. This module has the capability to...
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NDIS Client Record
The National Disability Insurance Scheme functionality has been designed to keep track of NDIS data for clients and assist in... -
Close a Client Record (Client Exit)
The Client record contains all information for a particular client. This includes personal information and a history of interactions with... -
Client Exit
The National Disability Insurance Scheme functionality has been designed to keep track of NDIS data for clients and assist in... -
Client Compliance Report
When creating a DEX upload report, it is important to first run the DSS Client Compliance report. This report will... -
DEX Error – Cannot detach clients
DEX Portal File Processing returns the following error: Error Cannot detach clients from a case until the clients have been... -
DEX Error – Income Frequency and Approximate Gross Income
DEX Portal File Processing returns the following error: Error Income frequency is a required field when the Approximate gross income... -
DEX Error – Client ID or Case ID not found
DEX Portal File Processing returns the following error: Error ClientId xxxxxx not found OR CaseId xxxxxx not found Cause These... -
DEX Error – Address details are invalid
DEX Portal File Processing returns the following error: Error Address details are invalid. Please ensure the address details are correct... -
DEX Error – Month and Year of first arrival
DEX Portal File Processing returns the following error: Error Month and Year of first arrival in Australia must be greater...