CHSP Overview

The CHSP module allows managing of services to assist frail older people aged 65 years and over (50 years and over for Aboriginal and Torres Strait Islander people) and who have functional limitations (including cognitive), to remain living independently at home and in their community.

The module provides functions for collecting carer, client and service data.

The CRM database CHSP module functionality is tailored to each organisation.
Although each installation may differ slightly, the following information will generally be included:

  • Client – the client the case relates to, the primary client or carer.
  • Case – the individual case information (a client may have more than one case)
  • Sessions – recorded details for each session related to the case
  • Documents – any documents related to the case
  • Outgoing Referrals – any referrals made to external agencies related to the case


Further information

For further information, refer to the following articles:


Updated on November 1, 2018

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