PSP – How to add Child/Young Person Documents

The Child Documents is where you can upload a files relating to a Child/Young Person.

In the Child/Young Person Record on the Sub-Panel, you will see Child Documents listed.

Record keeping for Out of Home Care (OOHC) in Permanency Support Program (PSP)


Step 1.   Log into your CRM database (refer to Logging On for further information).

Step 2.   In the Activities Menu

Click on Child/Young Person

Step 3.   Search for the Child/Young Person you want to add a document.

Refer to the Link: Search for more information

Step 4.   To display the Child/Young Person record.

Click on Child/Young Person in the search result.

Step 5.    The Child/Young Person is displayed.

On the left in the Sub-Panel
Click on Child Document

Sub-Panels are shortcuts, you could also scroll down the screen to get to an item on the Sub-Panel list. 

Step 6.   You can now see the Child Documents – List

Click on Create

Step 7.   You can now see the screen for Child Documents

Enter the required information

When entering information. Choose the file first by clicking on Choose file as this will then populate the Subject field with the file name.  When clicking on Choose File select a file from your computer.

In Contact Type if you select Home Visit the Contact Notes populate with headings and you can enter information under the headings.

A red star * next to a field name indicates that field is mandatory, it can't be left blank.

Some fields have default data already in them. These fields can be left as is, but check this is correct or change as needed.

Screenshots below may be different to your database as each database is customised to suit customer needs.

Category -> Sub Category Reference Sheet:

Step 8.    When you have finished uploading the file and entering the information

Click on Green Save button

If at any time before saving you want to abort the record creating click on Cancel.

Step 9.   You will now be able see what you have saved in the Child Documents list

Want to download all the documents, refer to 'Mass Document Download'

Further Information

For further information relating to PSP – refer to the following articles

Updated on August 29, 2022

Related Articles